Your SOP for Maximizing Uptime During Peak Hours A downed prize machine during peak hours costs you money and reputation. Download our proven “Golden 10-Minute” Standard Operating Procedure (SOP) to minimize downtime and keep the fun going. It’s a venue operator’s nightmare: your most popular prize machine suddenly faults during a Saturday afternoon rush. Every minute of downtime means lost revenue and disappointed guests. While perfect prevention is the goal, a swift, standardized response is critical. Inspired by high-stakes industries, Sunshine Amusement advocates for a “Golden 10-Minute” emergency protocol—a clear SOP to control the situation, communicate effectively, and initiate a... Continue reading
