For the long-term operation of FECs and arcade venues, a steady supply of spare parts stands as the core guarantee to sustain profitable earnings. In fact, many buyers of amusement equipment opt for low-cost third-party machines, yet they soon run into a host of operational issues. They cannot source genuine spare parts, wait a long time for component replacements, deal with ill-fitted accessories, and bear soaring maintenance fees. Once a machine breaks down, staff cannot fix it promptly. The equipment will stay out of service for a long period, and venues will keep losing revenue steadily.
Unlike trading companies and middlemen that hold no spare parts stock, Guangzhou Sunflower Amusement Equipment Co., Ltd runs its own production factories and maintains a full supply chain of genuine spare parts. Therefore, we offer permanent genuine part supply and professional after-sales maintenance guidance to clients worldwide. We have become the top long-term partner for FEC operators and distributors, especially those running arcade redemption games across regions.
Hidden Risks of Non-Original Spare Parts for Amusement Machines
Nowadays, many venue operators pick cheap universal accessories for daily equipment maintenance, and this choice brings severe hidden risks.
- Mismatched technical parameters trigger recurring malfunctions and cut down the overall service life of machines.
- Substandard accessories lead to short circuits and create potential safety hazards.
- Unofficial components will void the official factory warranty directly.
- Frequent part replacements push up the total operating costs in the long run.
As a result, only genuine factory spare parts can keep commercial amusement machines running stably, maintain consistent settings for game devices, and extend their service life. This rule applies perfectly to all kinds of arcade devices, including mainstream arcade redemption games.
Sunflower Original Spare Parts Supply System Advantages
To address the above pain points, our genuine spare parts supply system features four major strengths:
- Full Stock of Genuine AccessoriesWe stock a complete range of original components for all arcade games, redemption games, claw machines and full sets of arcade redemption games gear. Our inventory covers coin mechanisms, ticket motors, LED light assemblies, main control boards, sensors and cabinet components. Ample stock enables us to arrange fast deliveries to all corners of the globe.
- Fast Global Delivery ServiceWe can ship genuine spare parts separately at any time, and we support both air and sea freight. A short delivery cycle lets clients repair broken equipment quickly and cut losses caused by machine downtime.
- Professional Remote Maintenance GuidanceOur experienced engineering team provides free remote video guidance for part replacement and fault troubleshooting. Clients can resolve equipment issues on their own and save the high costs of on-site maintenance services.
- Lifelong Free Technical SupportNo matter how many years clients have used our equipment, we keep providing genuine spare parts and full after-sales technical support for life. This service helps venue owners maintain stable daily operations in the long term.
Why Factory Direct Supply Outperforms Distributor After-Sales Service
Generally speaking, most distributors own no factory spare parts inventory or professional technical teams. When equipment fails, they can only forward problems to manufacturers. This process slows down response speed and leaves clients waiting for a long time. On the contrary, as a direct manufacturer, Sunflower delivers one-stop solutions covering fault diagnosis, part supply and repair guidance. Our service boasts higher efficiency and lower comprehensive costs.
Häufig gestellte Fragen
Q1: Do you provide original spare parts for old models?
A: Yes. We keep complete spare parts for all legacy models, so we support long-term maintenance and upgrades for old equipment.
Q2: Is there a minimum order quantity for spare parts?
A: We set no minimum order quantity. We can ship a single spare part to meet clients’ urgent maintenance demands.
Q3: How long is the spare parts delivery cycle?
A: We can deliver regular spare parts within 3 working days, and global air freight takes only 5–7 days to arrive.
Interne Links & CTA
Interne Links:
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In conclusion, choose a reliable manufacturer with solid after-sales service and guaranteed genuine spare parts. Browse our commercial amusement equipment, get in touch with us, and gain long-term operational support as well as factory wholesale prices.
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